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Privacy policy

Last updated: [Insert Date]

1. Introduction

At Sel Magique, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from selmagique.eu (the "Site").

By using our Site, you agree to the collection and use of information in accordance with this policy and Dutch & EU data protection laws (GDPR).

2. Information We Collect

We collect the following types of personal information:

2.1 Personal Information You Provide

When you make a purchase or attempt to do so, we collect:

  • Contact Details: Name, billing address, shipping address, phone number, and email.
  • Order Information: Payment details (processed securely via our payment providers), order history, and preferences.

2.2 Automatically Collected Information

When you browse the Site, we automatically collect:

  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages viewed, referring website, and time spent on our Site.
  • Cookies & Tracking Data: More details below.

2.3 Third-Party Data Collection

We work with trusted third-party partners who may collect and process data, including for marketing, analytics, and payment processing.

3. How We Use Your Information

We use your personal data for the following purposes:
✔ To process and fulfil your orders.
✔ To provide customer support.
✔ To send you promotional offers & newsletters (if opted in).
✔ To analyse website performance & improve our services.
✔ To comply with legal obligations (fraud prevention, accounting).

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:
✔ Improve website functionality
✔ Analyse visitor behaviour
✔ Deliver targeted advertising

4.1 Third-Party Cookies & Tracking

We partner with third-party services for analytics and advertising. These services may use cookies to track user interactions with our Site.

Third-party services we use include:

Opting Out: You can manage your cookie settings using your browser or opt out of tracking using:

5. How We Share Your Information

We share your personal data only when necessary, including:
✔ Payment Processors – To process transactions securely.
✔ Shipping Providers – To fulfill and deliver your order.
✔ Marketing & Analytics Partners – For personalized ads and traffic analysis.
✔ Legal Compliance – When required by law (e.g., fraud prevention).

We never sell your personal data to third parties.

6. Your GDPR Rights (For EU & Dutch Customers)

Under the General Data Protection Regulation (GDPR), you have the right to:
✔ Access the personal data we hold about you.
✔ Request corrections to inaccurate or outdated data.
✔ Request deletion of your personal data ("Right to be Forgotten").
✔ Object to direct marketing (unsubscribe from emails).
✔ Restrict processing of your data in certain circumstances.

 To exercise your rights, contact us at hello@selmagique.eu

7. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and improve our services.

  • Order & Customer Data: Stored for [7 years] for tax/accounting purposes.
  • Marketing Data: Stored until you opt out.

You can request data deletion by contacting hello@selmagique.eu

8. Security Measures

We use industry-standard security practices to protect your data, including:
- SSL encryption for online transactions
- Secure storage of payment details via trusted processors
- Access controls to protect your personal data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or business practices. Any updates will be posted on this page, and continued use of the Site constitutes acceptance of the revised terms.

Last update: [March 2024]

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

Company Name: Sel Magique Europe B.V.
Address: Eerste Weteringdwarsstraat 77, 1017TN Amsterdam The Netherlands
Email: hello@selmagique.eu

 

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