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Got questions?

Find answers to everything about Sel Magique—our blends, shipping, and how to best enjoy our gourmet salts. If you don’t see what you’re looking for, feel free to contact us!

Product information

What is Fleur de Sel, and how is it different from regular sea salt?

Fleur de Sel, translating to "flower of salt," is a rare and delicate sea salt harvested from the surface of seawater as it evaporates. Unlike regular sea salt, which is collected from the bottom of salt pans, Fleur de Sel forms as a thin, flaky crust on the water's surface and is carefully hand-harvested. This meticulous process results in a salt with a unique texture and a more complex mineral flavor.

How should I use Fleur de Sel in my cooking?

Fleur de Sel is best used as a finishing salt. Its delicate flakes and nuanced flavor make it ideal for sprinkling over dishes just before serving, enhancing the taste and adding a subtle crunch. It's perfect for salads, grilled meats, chocolates, and caramels.

Why is Fleur de Sel so expensive?

Fleur de Sel is one of the most coveted and rare salts in the world, and its price reflects its quality, craftsmanship, and labor-intensive harvesting process.

Unlike regular sea salt, which is mechanically harvested from salt flats, Fleur de Sel forms as delicate crystals on the surface of seawater under perfect weather conditions. These crystals must be carefully hand-harvested using traditional wooden rakes—a time-honored technique that dates back centuries.

Additionally, only a small amount of Fleur de Sel is produced each year, making it a limited, artisanal product. Its complex mineral composition and refined texture elevate the flavors of dishes, making it a favorite among chefs and gourmet food lovers.

In short, Fleur de Sel isn’t just salt—it’s an experience of craftsmanship, purity, and exceptional taste.

Health and Dietary Concerns

Does Sel Magique contain iodine?

Sel Magique's Fleur de Sel is natural and unrefined, meaning it does not contain added iodine. If iodine intake is a dietary concern, consider incorporating other iodine-rich foods into your diet.

Is Fleur de Sel healthier than regular table salt?

Fleur de Sel is less processed than regular table salt and retains trace minerals like magnesium and calcium, which can contribute to its unique flavor. However, both salts contain similar sodium levels, so it's essential to use them in moderation as part of a balanced diet

Storage and Shelf Life

How should I store Sel Magique to maintain its quality?

To preserve its delicate texture and flavor, store Sel Magique in an airtight container in a cool, dry place, away from direct sunlight and moisture.

Does Sel Magique expire?

Salt, including Fleur de Sel, does not expire due to its stable mineral composition. However, to maintain its optimal flavor and texture, it's best stored in a cool, dry place, away from moisture.

Usage and Applications

What dishes pair best with Sel Magique's Fleur de Sel?

Sel Magique's Fleur de Sel enhances a variety of dishes, including fresh salads, grilled vegetables, roasted meats, seafood, chocolates, and caramels. Its subtle crunch and complex flavor profile make it a versatile addition to both savory and sweet creations.

Can I use Fleur de Sel during cooking, or only as a finishing salt?

Fleur de Sel is primarily used as a finishing salt to enhance the flavor and texture of dishes just before serving. Using it during cooking may cause it to dissolve and lose its distinctive characteristics.

Shipping questions

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email, allowing you to monitor your package in real-time.

Do you offer express shipping?

Yes! We offer express shipping options at checkout. If you need your order urgently, we recommend choosing an express service for the fastest delivery.

Which shipping carriers do you use?

We ship via FedEx for international orders and UPS or PostNL for EU orders, ensuring fast and reliable delivery.

How long does it take to process and ship my order?

Orders are typically processed within 1-2 business days. Once shipped, delivery times depend on your location and selected shipping method.

Do you ship internationally?

Yes! We offer worldwide shipping. International shipping rates and delivery times will be calculated at checkout based on your location.

Will I have to pay customs duties or import taxes?

Some international orders may be subject to customs duties, VAT, or import taxes based on your country’s regulations. Any applicable fees are the responsibility of the customer.

Can I ship to a P.O. Box?

Unfortunately, we cannot ship to P.O. Boxes or APO/FPO addresses at this time.

Order Issues & Returns

My package hasn’t arrived. What should I do?

If your package is delayed beyond the estimated delivery time, please check your tracking link. If there are no updates or the package appears lost, contact our support team, and we’ll assist you

My order arrived damaged. What should I do?

We’re sorry to hear that! If your order arrives damaged, please contact us via email with photos of the damaged product and packaging. We will assess on a case-by-case basis whether to reship your order or issue a refund.

Can I change or cancel my order after placing it?

We process orders quickly to ensure fast shipping. If you need to make changes or cancel an order, contact us immediately. Once an order has shipped, we are unable to make modifications.

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